Training
Training
The value of having a healthy organization is having the right people in the right positions. Creating strong culture & organizational structure will keep your employees loyal and excited to come to work every day. This is essential to creating a consistent guest experience that is memorable.
Training
A project manager is a person who has the overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project. Construction, information technology, marketing, purchasing, and work flow of the environment – all need to be carefully acknowledged and memorialized. In a fast paced situation there needs to be a keeper of all of these schedules, designs, decisions, and force the endeavor to stay on budget and on time. The goal is to have this person avoid unforeseen delays due to oversights in the process when operational hands working on the assignment have full time responsibilities in other areas of the company.
Your staff is your top resource, it’s critical to assemble your team strategically. In addition to functioning as a hiring tool, we will conduct interviews in a way in which allows you to reinforce your brand.
- Assess the team meet with management to assess hiring needs and goals for the season; make recommendations based upon business objectives and agree on staffing levels and strategy
- Conduct interviews in your establishment away from other people in a quiet spot, so as not to disturb customers at your establishment.
- Learn more about the candidate’s personality and work ethic with behavior-based prompts. Through his or her responses, we can evaluate the candidate’s abilities to interact within and outside of the restaurant.
The proper on-boarding of employees has been proven to increase retention and engagement. This session would be mandatory for all (FOH & BOH) new hires.
- Streamline new hire paperwork process (I-9’s, W4’s, Direct Deposit) & procedures resulting in reduced audit risks
- Immerse employees in a 3 hour session explaining company policies, procedures and code of conduct
- Explain property concept & culture
- Outline scheduling requirements & have employees fill out scheduling request forms
5 day program to include:
- 5 day training for all FOH employees (server, runner, busser, host, bartender, barback & cocktail server)
- Training to include Steps of Service, floor plans and table numbers, food training, Liquor, wine, beer & specialty drink
- Sidework – opening, closing and on-going
- Mock service – staff on staff
- POS training
- Food, beverage, steps of service & general information testing
What We Do
Business development, new openings, business solutions, training, financial planning, project management, hotel food & beverage start-ups and nightlife start ups & operation
Who We Are
KC Consulting has the proven track record to assist in aligning your goals, designing a course of action and executing your plan operationally with clear objectives and attainable results.
Happy Hour
Happy Hour is my blog...I will not be offering free drinks in order to get you to start imbibing much earlier in the day than what is considered respectable...